Privacy Policy – SRD Status Check

Your privacy matters. This policy explains how SRD Status Check collects, uses, and protects your information when you use our website.

We do not collect or store your personal data. This site only provides information and links to official SASSA services.

What Information Do We Collect?

We collect only non-personal, technical information to improve our service.

  • Browser information – type, version, language
  • Device type – mobile, tablet, desktop
  • Visit time and duration
  • Pages visited on our site
  • General location (country/region only, not exact address)
Data Processing Note: When you use our status checker, you enter your ID and phone number. We do not store, save, or log this data. It is processed in real-time strictly to query the official SASSA systems and is immediately discarded.

POPIA Compliance (Protection of Personal Information Act)

We are fully committed to protecting your privacy in accordance with the South African Protection of Personal Information Act (POPIA). Our data handling practices are built on the principle of data minimization:

  • We Process, We Do Not Store: Any personal information entered into our status check form (such as ID numbers or cellphone numbers) is processed exclusively to fetch your SRD status. We do not retain this information in any database, log file, or physical storage.
  • No Third-Party Sharing: Because we do not store your personal information, it is impossible for us to sell, share, or distribute it to third parties.
  • Secure Transmission: Data is transmitted securely for the sole purpose of providing you with your requested SASSA status result.

By using our service, you consent to this temporary processing of your information for the sole purpose of retrieving your grant status.

How We Use This Information

We use collected data only to improve our website and user experience.

  • To understand which pages are most helpful
  • To fix technical problems and improve site speed
  • To analyze visitor trends (not individual users)
  • To ensure our content is relevant and up-to-date

We never sell, share, or publish your personal data.

Cookies and Tracking

This website may use:

  • Essential cookies – required for the site to function properly
  • Analytics cookies – to help us understand how visitors use our site

You can control or disable cookies in your browser settings at any time.

Data Security

We take reasonable steps to protect our website and the information we collect:

  • Secure hosting infrastructure
  • Regular security updates
  • Access controls for administrators

However, no internet transmission is completely secure. Use official SASSA channels for any sensitive information.

Children's Privacy

This website is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Your Rights

Since we do not collect personal information, there is no personal data to:

  • Access or correct
  • Delete or remove
  • Port or transfer

If you have concerns about how our site operates, you can still contact us using the details below.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle information, please contact us:

  • Through our website's contact methods (if available)
  • By reviewing our site's official contact information

Please note: We cannot assist with SASSA applications or status checks. For official SASSA services, visit srd.sassa.gov.za.

Last updated: January 2025